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E-mail: sales@SuperDuperClub.com
SuperDuperClub.com accepts Visa, MasterCard, Discover, American Express and Debit cards (also called check cards, ATM cards or banking cards) which display a Visa or MasterCard logo on the front.
Pre Order Policy: Our policy is to ship as available. For example, if you order one catalog title and one pre-order title we will ship your catalog title now and your pre-order title when it streets. Your credit card will be charged for all the items. We will adjust your shipping charges to reflect an additional shipping charge when the pre-order is shipped.
Order Processing: Some orders such as "High Dollar Value Orders" may only be shipped to the billing address due to credit card security concerns. All orders are subject to billing address verification.
Shipping & Handling: The easiest way to calculate your shipping costs is to let us do it for you. Simply add all your items to your shopping cart, then continue to checkout. You will come to a Review page, with shipping costs listed in the "Shipping" column. After reviewing this page, you can then submit your order. SuperDuperClub.com ships to all 48 Contiguous United States, Alaska or Hawaii, U.S. Territories, including the U.S. Virgin Islands, Puerto Rico, U.S. Protectorates and Guam. We do not ship internationally.
We offer many shipping options from three major carriers USPS, UPS and FedEx so that you can select the appropriate shipping method depending on your preferences. The prices and delivery times of each shipping method are given below.
The USPS Standard Shipping can take up to 60 days to Hawaii, Puerto Rico, APO and FPO military addresses.
Additional shipping charges may be applied for some heavy items such as DVD Sets, Video Game Hardware & Accessories due to higher postage. To see the shipping charge for an item, enter your zip code and the charge will be displayed in the "Shipping" column. Click here for Shipping details.
Cancellation Policy: Orders cannot be
cancelled once the checkout process has been completed.
Return Policy: If you have received defective, damaged or incorrect item, please return it to us and we will either replace it or refund your credit card. Returns or exchanges must be requested within 30 days of receipt of your shipment. We will not accept any returns or exchanges after the 30 days timeframe. Replacements or Refunds will ONLY be processed once the return has been received and processed by our Returns Department. All other returns or refused orders will be charged a 20% restocking fee. Open box or Non-Factory Sealed items will not be accepted. No exceptions! Shipping costs are non-refundable. Items will be returned at customer's expense. For returns, please send us an e-mail at: sales@SuperDuperClub.com
Sales Tax: SuperDuperClub.com charges sales tax for orders shipped to California and Florida.
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© 2001-2007 SuperDuperClub.com All Rights Reserved |
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